If you’ve never hired mobility equipment before, it’s completely normal to feel unsure about how the process works.
At Health Equip, we aim to make hiring straightforward, flexible, and stress-free. Here’s what you can expect.
Step 1: Booking Your Equipment
Mobility equipment can be booked:
- Online
- Over the phone
- Via clinician referral
If you’re unsure what you need, the Health Equip team can help guide you before booking.
Step 2: Delivery or Collection
You can choose between:
- Home delivery, or
- In-store collection
Delivery is often helpful for larger items or when mobility is limited.
Step 3: Using the Equipment at Home
All hired equipment from Health Equip is safety-checked and cleaned before use.
Once at home:
- Adjust it carefully
- Use it as recommended
- Contact us if something doesn’t feel right
Equipment can usually be adjusted or swapped if needs change.
Step 4: Extending or Ending the Hire
Recovery timelines vary, so flexibility matters.
Health Equip allows you to:
- Extend hire periods
- Return equipment early
- Transition from hire to purchase where appropriate
Step 5: Returning the Equipment
When you’re finished, equipment can be returned or collected. Cleaning and servicing are handled by Health Equip, so there’s nothing extra for you to manage.
Support When You Need It
Hiring mobility equipment shouldn’t feel complicated. Clear communication and reliable support make all the difference — especially during recovery.
If you have questions at any stage, the Health Equip team is here to help.